Your views are important. We welcome the chance to talk about your concerns.
Disagreement resolution
Disagreement resolution is for all children and young people with SEND. It's not just for those having an EHC needs assessment or have an EHC plan. It's free service that's independent of the council.
It can help if you disagree with:
how a provider is carrying out their EHC duties
your early years settings, school or college about their SEN provision
the health or social care provision during your child’s EHC needs assessment
you're unhappy with a decision not to assess your child for an EHC plan
you disagree with what's in your child's EHC plan
You can either:
go through mediation, which can sort out problems quickly
ask for a mediation certificate and go to tribunal without mediation
There's more information about mediation in all ECH plan decision letters. The IPSEA website explains what happens during the process.
How to access the service
Contact Prime Resolution (our independent mediation provider) for free advice. They will take you through the process that's right for you. You should contact them within two months of the date on our decision letter.
Tribunal
The tribunal handles appeals if we have refused to:
assess a child or young person’s educational, health and care (EHC) needs
reassess their EHC needs
issue an EHC plan
change what’s in a child or young person’s EHC plan